Frequently Asked Questions
Every Shopper, regardless of the size of the purchase, receives a cash back appreciation bonus of 3% of the total purchase made which can be accumulated for future purchases or redeemed in whole or in part at check out.
The customer who signs up and receives a Customer ID Number receives the Cash Back Appreciation Bonus regardless of the payment method used.
YES. As long as you sign in using your customer number when placing the order.
The annual Premium Mall Membership fee is $50.00.
The 6% Cash Back Bonus is exclusively available to Premium Mall members. It is an additional 3% to the free Mall Member Cash Back Appreciation Bonus. Once a Premium Membership is established, the member will then be given a Cash Back Appreciation bonus totalling to 6% with each purchase made which can be used immediately or saved for future uses.
Yes. All of it. It is yours whenever you want to use it.
All customers are welcomed to purchase our Premium Mall Membership to reap a greater Cash Back Appreciation Bonus with each purchase made.
Our regular delivery fees vary from $20.00 to $25.00. An additional cost of $7.00 is charged for any additional purchases made per store and added to the first order. Whilst the delivery deals are broken down into three discounted deals, regardless of how many stores you purchase from.
- Orders under $100.00 pay the normal courier delivery charge
- Discounted Deal #1: Orders over $100.00 get 25% off of the courier delivery charge. The mall pays the courier the 25% delivery charge that was discounted for you.
- Discounted Deal #2: Orders over $200.00 get 50% off of the courier delivery charge. The mall pays the courier the 50% delivery charge that was discounted for you.
- Discounted Deal #3: Orders over $400.00 get free courier delivery, no charge. The mall pays the courier the 100% delivery charge that was discounted for you.
Yes. Please remember to select the correct delivery address at check out and don’t forget to enter your directions to ensure an accurate and timely delivery.
No. Our delivery options are only available island wide in Barbados. Including to a berthed Yacht. However, your loved ones can shop abroad and have the items delivered to your front door.
Any order place after 12 o'clock noon on Fridays will be delivered on Mondays.
Orders placed up until 12 o'clock noon on Fridays will be delivered on Saturdays.
Orders placed after 12 o'clock noon on Fridays up until 12 noon on Mondays will then be delivered on Tuesdays.
Pick-up for Delivery begins at 9:00am. The last deliver is made by 5:30pm
* Kindly note times may vary depending on the weather conditions*
Our couriers will contact you 15 minutes prior to your delivery. If no one is available to receive the delivery it will be returned to the store and we will contact, you regarding a future delivery.
Once you have received the product/s, it MUST be refrigerated/frozen immediately.
